Frequently Asked Questions

To search the Frequently Asked Questions (FAQs), enter your search terms or questions in the box below. Not sure what to search for, browse by category by clicking the Browse tab. If you need additional help, locate your nearest dealer or contact us.

Search Frequently Asked Questions

What size generator do I need?

What size generator do I need?

Check out our generator sizing calculator for more help finding the right size generator for your power needs.

The first step in generator sizing is to determine central air conditioning requirements and your home's overall square footage. Together, this provides a good way to quickly ascertain your home's power needs. To determine the size, or 'tonnage' central air conditioner(s) you have, look at the nameplate on the outdoor air conditioner(s) for the BTU rating in the model number. One ton of cooling is equal to 12,000 BTU's. Most residential AC units start at 2 ton, or 24,000 BTU's and increase in half-ton increments up to 5 tons. GE's patented Symphony™ power controls offer a whole house solution for virtually every size home. To determine an accurate measurement of your home's total power requirements, it is recommended that you seek out a licensed electrician.

Please read and abide by any applicable Safety Information contained in your engine Operator's Manual. The material provided above is not intended to replace work performed by a GE Generator System Authorized Dealer. Terms and Conditions apply to all of the information presented on this website. Always be sure to completely read and understand your engine Operator's Manual.

Back to Search Results

Please complete the form below to contact us with your question. Provide as much information as possible . We make every effort to personally answer all questions within 3 BUSINESS days. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer.

* Indicates a required field.





  • Enter any equipment model numbers you may have


  • Answer/FAQ ID 13 has info on the STAMPED
    B&S Engine numbers


    STAMPED - YYMMDDxx Identifies
    Manufacture date


  • 5HP=5, 18-1/2=18.5, 25=25.00


    Series (3 digits) or Torque (ft. lbs)


  • Quantum, Intek, Classic, Sprint, etc.


    Manufacturer of the Tractor, Generator, Lawn mower, etc.


  • What kind of product is the engine coupled to?


    Where was the equipment purchased?


  • When product was purchased. Format: mm/dd/yyyy.

Personal Information












  •  


  • Zip + 4 xxxxx-xxxx Canada use xxx xxx format




  • format: xxx-xxx-xxxx  




  • Would you like to create an account with us?


    Would you like to receive updates and other info from us?




Find a Dealer


Enter your postal/zip code to locate an authorized dealer.