Frequently Asked Questions

To search the Frequently Asked Questions (FAQs), enter your search terms or questions in the box below. Not sure what to search for, browse by category by clicking the Browse tab. If you need additional help, locate your nearest dealer or contact us.

Search Frequently Asked Questions

What is the difference between portable, regular automatic standby generators, and the new energy efficient GE Generator Systems?

What is the difference between portable, regular automatic standby generators, and the new energy efficient GE Generator Systems?

The differences have to do with the steps needed to have emergency power flowing into your house in the event of a power outage. Portable systems are wheeled units that require you to roll the generator outside, start it up, and hook it up to a power inlet box. From there you must go to the transfer switch panel installed near your circuit breakers and switch the power coming into your house from the main line to the generator running outside. After the power from your local utility is restored, you are required to reverse the setup process. Regular standby generators feature automatic operation, run on natural gas or liquid propane, and are permanently installed to your home's electrical system. Energy efficient GE standby generators have all the features of a regular standby generator, but also feature patented Symphony power controls that provide for easy installation to your home's electrical panel and act as a power 'traffic cop' in your home, simultaneously orchestrating the surge requirements of multiple high watt appliances for efficient whole house comfort. Consumers no longer need to purchase a large, expensive and fuel-hungry generator to have complete comfort when the power goes out. Thanks to GE's patented smart surge management technology, finally you can enjoy the comfort of your whole house with a smaller, quieter, more energy efficient standby generator.

Please read and abide by any applicable Safety Information contained in your engine Operator's Manual. The material provided above is not intended to replace work performed by a GE Generator System Authorized Dealer. Terms and Conditions apply to all of the information presented on this website. Always be sure to completely read and understand your engine Operator's Manual.

Back to Search Results

Please complete the form below to contact us with your question. Provide as much information as possible . We make every effort to personally answer all questions within 3 BUSINESS days. If you are in need of an immediate answer please review our frequently asked questions or contact a local service dealer.

* Indicates a required field.





  • Enter any equipment model numbers you may have


  • Answer/FAQ ID 13 has info on the STAMPED
    B&S Engine numbers


    STAMPED - YYMMDDxx Identifies
    Manufacture date


  • 5HP=5, 18-1/2=18.5, 25=25.00


    Series (3 digits) or Torque (ft. lbs)


  • Quantum, Intek, Classic, Sprint, etc.


    Manufacturer of the Tractor, Generator, Lawn mower, etc.


  • What kind of product is the engine coupled to?


    Where was the equipment purchased?


  • When product was purchased. Format: mm/dd/yyyy.

Personal Information












  •  


  • Zip + 4 xxxxx-xxxx Canada use xxx xxx format




  • format: xxx-xxx-xxxx  




  • Would you like to create an account with us?


    Would you like to receive updates and other info from us?




Find a Dealer


Enter your postal/zip code to locate an authorized dealer.